Privacy policy

PRIVACY POLICY

Last updated: May 2, 2026

At Nila Store ("we," "us," or "our"), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

INFORMATION WE COLLECT

We collect information you provide directly to us, including:

Personal information: Name, email address, shipping address, phone number
Payment information: Processed securely through our payment providers (we do not store credit card details)
Order information: Products purchased, order history, and preferences
Communications: Messages you send us via email or contact forms

HOW WE USE YOUR INFORMATION

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your questions and provide customer support
Send promotional emails (you can unsubscribe at any time)
Improve our website and product offerings
Comply with legal obligations

SHARING YOUR INFORMATION

We do not sell or rent your personal information to third parties. We may share your information with:

Shipping providers: To fulfill and deliver your orders
Payment processors: To securely process transactions
Analytics services: To improve our website performance

COOKIES

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

DATA SECURITY

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure.

YOUR RIGHTS

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at shopnilastorecontact@gmail.com.

CHILDREN'S PRIVACY

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.

CONTACT US

For privacy-related questions, please contact us at: shopnilastorecontact@gmail.com